1. Information submitted
When you use a contact or enquiry form, the website may collect your name, company, email address, phone number, vessel or port details, requirement information and the message you provide.
2. How information is used
Submitted information is used to assess and respond to your message or marine requirement, coordinate related communication and maintain operational records where reasonably necessary.
3. Website security and anti-abuse data
Limited technical information, such as a hashed representation of the visitor IP address and submission timing, may be processed to reduce spam and abuse. The website does not intentionally use advertising trackers.
4. Sharing
Information may be shared with relevant employees, service partners or suppliers only where needed to review or coordinate the requested service, or where disclosure is legally required.
5. Retention
Information is retained only for as long as reasonably required for communication, operational follow-up, legal obligations and legitimate business records.
6. Contact
For privacy-related questions, email info@alexmarineservices.com.